WhatsApp Groups in GHL

Easily manage WhatsApp Group chats from the Conversation tab and trigger automations using workflows

How to Use WhatsApp Groups in GoHighLevel (Step-by-Step Guide)

Using WhatsApp Groups in GHL

📘 Overview

WAGHL allows seamless integration of WhatsApp Group messages into your GoHighLevel. This feature enables you to automate responses, monitor group activity, and trigger workflows directly from group conversations

🧠 Use Cases

• Automatically respond to queries in WhatsApp groups

• Route group messages to specific team members or workflows

• Notify sales/CS teams

• Trigger follow-up automations on WhatsApp Groups

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❓ FAQs

👉 Can I use the same number for multiple groups?

Yes, the same number can monitor multiple groups simultaneously.

👉 Do I need to be an admin of the group?

No, the WAGHL number just needs to be a member to start receiving messages.

👉 Can I track media messages like images or videos?

Yes, media messages are supported and can be routed to workflows.

👉 What happens if the number is removed from the group?

It will stop receiving messages and automations won’t trigger until re-added.