Sending and receving WhatsApp Messages

Can I send bulk messages/How many WhatsApp messages can I send, is there any limit?

You can send unlimited WhatsApp messages. There is no limit from our side, but we advise you not to send too bulk messages as WhatsApp may block your number.

Is there any safe limit for sending the bulk messages to avoid getting banned?

No, as such there is no defined limit and you should not send bulk marketing messages to unknown contacts. You should try to use this service for sending transactional purpose messages to your customers or clients customers. If customers mark you spam then WhatsApp may block the number.

Can I send Webinar reminder messages?

Yes, you can do that for this you need to use the drip mode feature in GHL, you can follow the steps here Sending webinar messages after the Wait step

I am not getting incoming messages inside GHL

Sometimes this may happen due to the expiry of the token, you may be able to send the messages but may not be receiving the messages inside the GHL. To fix this issue you need to add that location again in our system, You can do that by using the Synch Location button in your admin panel or visiting our website and registering the same location again.

Can I stop incoming WhatsApp messages in GHL, and keep sending the outgoing messages?

Yes, you can do that easily, you can choose from the below options

1. Allow all Incoming Messages

2. Disable all incoming messages

3. Allow incoming messages only for the existing contacts in GHL.

You can follow the steps given here How to stop getting incoming messages