# Sending list message as 1st message

{% embed url="<https://youtu.be/A4PTmwQAfak>" %}

### Webhook Parameters

<mark style="color:green;">**`METHOD:`**</mark>**POST**

**Webhook URL**

Webhook URLs may be different based on the WhatsApp Gateway you are using. To identify the correct webhook URL for your GHL sub-accounts, switch to the subaccount and go to&#x20;

**Settings- Phone Numbers - Advanced Settings**&#x20;

<table><thead><tr><th width="271">SMS Provider Name</th><th>URL</th></tr></thead><tbody><tr><td><strong>WhatsApp Gateway 1</strong></td><td><code>https://trigger1.apimerger.com/list-send</code></td></tr><tr><td><strong>WA1 Connector</strong> </td><td><code>https://wa1.apimerger.com/list-send</code></td></tr><tr><td><strong>WA2 Connector</strong></td><td><code>https://wa2.apimerger.com/list-send</code></td></tr></tbody></table>

**Custom Data**

| Custom Data | Value                                |
| ----------- | ------------------------------------ |
| keyword     | `Keyword name of your existing list` |

### SOP: Sending List Message as the First Message

**Objective:** To send a list message as the first message to a customer using workflow automation.

**Key Steps:**

1. Go to workflow automation and create a new workflow.
2. Choose a trigger such as a lead form submitted or any other.
3. Under the action, select either the premium action or a normal webhook.
4. If using the premium action, click on the "wa send list" option and name it accordingly.
5. Enter the keyword associated with the list triggering (e.g., menu).
6. If using a normal webhook, input the URL provided in the description and the keyword exactly as given.
7. Save the settings and publish the workflow.
8. Test the workflow by choosing a contact and triggering the message.
9. Check the WhatsApp to ensure the list message appears as the first message.

**Cautionary Notes:**

* Ensure the keyword and URL are entered correctly to avoid errors in triggering the list message.
* Always test the workflow before sending it to actual customers to prevent any issues.

**Tips for Efficiency:**

* Keep the naming conventions clear and consistent for easy identification of workflows.
* Regularly check and update the list messages to ensure they are relevant and up-to-date.
* Document any changes made to the workflow for future reference.


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