> For the complete documentation index, see [llms.txt](https://help.waghl.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.waghl.com/features/elevenlabs/stt.md).

# STT - Speech to Text

{% embed url="<https://youtu.be/oZ_j6akdvjY>" %}
ElevenLabs - STT
{% endembed %}

**Identifying Webhook URL for sending Voice Notes**\
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Webhook URLs may vary depending on the WhatsApp gateway you’re using.

To find the correct webhook URL for your GHL subaccounts, switch to the subaccount and navigate to...\
&#x20;\
**Settings- Phone Numbers - Advanced Settings**&#x20;

<table><thead><tr><th width="271">SMS Provider Name</th><th>URL</th></tr></thead><tbody><tr><td><strong>WhatsApp Gateway</strong></td><td><code>https://trigger.apimerger.com/stt</code></td></tr><tr><td><strong>WhatsApp Gateway 1</strong></td><td><code>https://trigger1.apimerger.com/stt</code></td></tr><tr><td><strong>WA1 Connector</strong> </td><td><code>https://wa1.apimerger.com/stt</code></td></tr><tr><td><strong>WA2 Connector</strong></td><td><code>https://wa2.apimerger.com/stt</code></td></tr></tbody></table>

**Custom Data Keys**

| Custom Data     | Value                                                   |
| --------------- | ------------------------------------------------------- |
| **voice\_note** | {{message.attachments}}                                 |
| **api\_key**    | Optional, if you don't want to put in WAGHL admin panel |

#### Using ElevenLabs Speech-to-Text with Waghl: Step-by-Step Guide

Welcome to our guide on integrating ElevenLabs' powerful Speech-to-Text (STT) feature with Waghl. Follow these simple steps to automatically transcribe voice notes in your workflow.

#### Prerequisites:

* An active ElevenLabs IO subscription
* Access to your Waghl admin panel
* Access to your GoHighLevel account

***

### Step 1: Obtaining Your ElevenLabs API Key

1. *Visit the* [*ElevenLabs IO*](https://elevenlabs.io/) *website*.
2. Click on *'Go to app'*. If you're new, create an account; if you're an existing user, log in.
3. Ensure your account has sufficient tokens.
4. Navigate to *'API Keys'* in your ElevenLabs dashboard.
5. Click *'Create'* if you don't already have an API key.
6. *Copy and securely store* this API key, as you won't be able to retrieve it again.

***

### Step 2: Integrating ElevenLabs API Key with Waghl

1. Log in to your WAGHL *admin panel*.
2. Navigate to the *User Section* and locate your *Location ID*.
3. Click the *Edit icon* next to your Location ID.
4. Enter your *ElevenLabs API Key* in the appropriate section.
5. Click *'Update'*.

***

### Step 3: Setting up GoHighLevel Custom Fields

1. Log in to your *GoHighLevel account*.
2. Navigate to *Contacts* and click the *Settings* icon.
3. Select 'Add Field', then choose 'Multi-line Field'.
4. Name this field strictly *'**STT**'* (case-sensitive).
5. Assign the field to any groups, such as  *'General Info'* group.
6. Click *'Save'*.

***

### Step 4: Creating the Automation Workflow

1. Within GoHighLevel, navigate to *Automation Workflows*.
2. Create a new workflow:
   * Trigger: Set to '**Customer replied**'.
   * Add filter: Messages containing the exact phrase *'voice note'* along with the specific emoji used by Waghl.
3. Add a *Webhook Action*:
   * Insert the provided webhook URL (found in the video description).
   * Under *Custom Data, create one field named 'voice\_note'* (no extra spaces).
   * Set the variable to *'{{message.attachments}}'*:
     * Click the stack button → navigate to Messages → select *'Message Attachments'*.
4. Save the action and finalize the workflow.

***

### Step 5: Testing the Integration

1. From a test contact, send a voice note message to the connected number.
2. Verify the following:
   * The message appears correctly on your platform.
   * The transcription automatically populates in the previously created *'STT'* custom field.

Once confirmed, your integration is successfully configured.

***

### Optional: Alternative API Key Method

If you prefer not to store your ElevenLabs API key directly in the Waghl admin panel, you can optionally:

* Include the API key directly within your webhook custom data fields.
* Simply add an additional field labeled appropriately (e.g., *'api\_key'*) and insert your API key there.

This method provides greater flexibility if preferred.

***

You are now ready to leverage automated Speech-to-Text capabilities with ElevenLabs and Waghl for seamless voice note transcriptions.

Thank you for following along!\
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**Tips for Efficiency**

* Practice sending voice notes to become more proficient in using this feature.