How to delete a list, stop the list to respond on the keyword
Delete a list that is no longer needed to prevent it from triggering in the system.
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Delete a list that is no longer needed to prevent it from triggering in the system.
Last updated
Was this helpful?
The objective of this SOP is to guide you on how to delete a list or stop the list to respond to the keyword you have created.
Identify the list to be deleted.
Open WhatsApp and type the keyword associated with the list to confirm
In Actions, go to the end of the action and type "delete" to delete the list.
Save the action, "Save workflow" and click on "Test Workflow".
Verify that the list no longer pops up in WhatsApp.
Delete the action from the system.
Don't forget to Save the list, Save the workflow, and rerun the Test Workflow to update the list in our system
Ensure to test the workflow after saving the action to confirm the list deletion.
Double-check the keywords associated with the list before deleting to avoid any mistakes.
Delete the action from the system after deleting the list to avoid confusion.
Keep track of all lists and their associated keywords for easy reference.
Regularly review and clean up lists that are no longer needed to maintain a clutter-free system.
Follow the steps sequentially to ensure a smooth deletion process.